[SYSINFO] no system info

we need system info from the user

Cause: Ticket was submitted outside of LoomieLive Note: You may have enough info to solve their problem, but it's nice to include this request for system info in your response if there is any chance that your proposed solution might need followup.

Hi,

For troubleshooting LoomieLive, it will be helpful to have your system specs, os, etc, and the easiest way is within the LoomieLive app, Settings (Gear icon), Contact Us, which reopens your support ticket with that extra info.