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  • [LOGIN] can't log in
  • [LOGINORDER] cant log in from LL
  • [NEEDLINK] cant find download link
  • [SYSINFO] no system info
  • [ZOOMVERSION] camera not in zoom menu
  • [ZOOMAV] Windows: camera not in zoom menu
  • [ZOOMBLACK] in Windows, LL goes Black
  • [OSNOTSUPPORTED] no OS support
  • [ZOOMNOCAM] Mac: no-camera-in-zoom troubleshooting
  • [CAMINUSE]
  • []AUTOMATED RESPONSES OPTIONS
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[OSNOTSUPPORTED] no OS support

If customer is asking for Linux or other OS support

Hi,

LoomieLive only runs on the following OS:

  • Windows: Windows 10, 4th generation or better Intel CPU supporting AVX instruction set

  • MacOS: Mojave or Catalina, Mac computers 2015 or newer recommended

LoomieLive does not work with Chromebooks, Surface tablets, or much older PCs. (and LoomieLive is not the same thing as the Loomie Avatar mobile app, which you will use to construct your avatar)

Linux OS is not supported.

Best regards,

Previous[ZOOMBLACK] in Windows, LL goes BlackNext[ZOOMNOCAM] Mac: no-camera-in-zoom troubleshooting

Last updated 4 years ago

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